White Diamond Resort — Luxury Boutique & Hillside Retreat, Pahalgam

Last updated: October 2026

White Diamond Resort ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us through this website, our booking forms, phone calls or WhatsApp. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Name, email address, phone number and city, when you fill our enquiry or booking form.
Stay preferences, dates and any special requirements you share with our team.
Payment-related information processed securely through our payment partners; we do not store full card details on our servers.
Basic technical information such as browser type and pages visited, for improving website performance.

How We Use Your Information

To process and confirm your booking or enquiry.
To communicate with you regarding your reservation, stay or requests.
To send booking confirmations, offers or updates, where you have consented to receive them.
To improve our services, website experience and guest support.

Data Sharing

We do not sell or rent your personal information to third parties. Information may be shared with trusted service providers (such as payment gateways or SMS/email service providers) strictly for the purpose of completing your booking or communication, and only to the extent necessary. We may also disclose information where required by law or government authority.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information from unauthorised access, alteration or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies or similar technologies to enhance browsing experience and understand site usage. You may disable cookies through your browser settings; however, some features of the website may not function as intended if cookies are disabled.

Your Choices

You may request access to, correction of, or deletion of your personal information held by us by writing to bookings.whitediamond@gmail.com. You may also opt out of promotional communications at any time by informing us via email or phone.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "last updated" date.

Contact Us

For any privacy-related queries, please contact us at bookings.whitediamond@gmail.com or call +91 91863 66821.